SAP Financial Accounting (SAP FI) Practice Exam

What must be established in finance for processing sales orders through sales and distribution?

1. A complete customer master record

2. A detailed sales plan

3. A financial reporting structure

4. A product catalog with pricing

The correct answer is: A complete customer master record

In order to process sales orders through the Sales and Distribution (SD) module in SAP, it is essential to establish a complete customer master record. This record contains vital information about the customer, including their contact details, billing and shipping addresses, and payment terms. The customer master record serves as a fundamental source of data that enables the system to efficiently manage sales transactions and ensure accurate billing and delivery processes. A complete customer master record allows for proper credit checks, ensures that invoicing is directed to the correct addresses, and facilitates maintaining customer relationships through customized service based on their recorded preferences and histories. Without this information, processing sales orders would be severely hindered, as the system would lack the necessary details to correctly associate orders with customers, leading to potential errors in order fulfillment and financial accounting. Other options, while relevant in broader financial contexts, do not directly relate to the immediate prerequisite for processing sales orders. A detailed sales plan and a financial reporting structure can support overall business functions but do not impact the sales order processing directly. Similarly, a product catalog with pricing is important for the sales process, but it is not specifically required in the finance area for processing orders related to customer accounts.